Times are changing and companies are fast adapting to the new normal. A WhatsApp ChatBot, named Vee, is now available to help find you a suitable medical aid plan. Founder of Virtual Adviser, Jitesh Jairam who developed Vee, says that it’s the first of its kind in South Africa.
“Choosing a medical aid plan is not easy. Even the market leader, Discovery, has 23 plan options!” says Jitesh. Vee first helps you choose a Discovery Plan. If she finds that none are suitable, she will then hand you off to a human agent. The agent will then take you through other medical aid options.
“Vee is not a financial adviser. She can help you all the way until you need to sign up, then you will need an adviser to close the deal. Vee will use AI technology to connect you to the best available adviser and to set an appointment with one,” says Jitesh, who is also a leading financial adviser, entrepreneur, chemical engineer and software developer.
A One Stop Chatbot Shop
“It’s a one stop shop. For the first time, everything you need is in one place; plan options, prices, information videos and the ability to be connected to an agent. It’s revolutionary!” comments Pravit, CEO of Lochan Media.
We tested Vee the ChatBot too and she is amazing. I’m going to discuss a few reasons why using the Bot is important. Firstly, she presents an alternative to call center agents. Secondly, she is always at our disposal, 24/7. Thirdly, there is no single website that has all the information that she possesses. Finally, she has the intelligence to set up an appointment for me at my convenience.
In conclusion, the fact that I can be connected to a live agent and be signed up immediately is a stroke of brilliance.
How to access Vee the Chatbot? Simply click on this link, then say “Hi”.
The Future of Advice.